Project · Aged Care · WA

A 20-year partnership designing and running aged-care laundries — with one team on the other end of the phone.

For two decades, Commercial Laundry Solutions has delivered design consultation, barrier-washer installations, warranty follow-through and ongoing service to a WA aged-care group's facilities across Perth.

Client
WA aged-care group (name withheld)
Sector
Aged Care
Location
Perth, WA
Equipment
Barrier washers & tumble dryers
Partnership
20+ Years

Continuous multi-facility support

Infection Control
Barrier

Full barrier-washer suites across multiple sites

Delivery Model
100% In-House

No subcontractors — one team owns the outcome

Response
One Call

One number to reach design, install and service

The Challenge

A growing aged-care portfolio needed laundries that could pass audit — and a partner that would still answer the phone in year twenty.

The client operates multiple aged-care facilities across Western Australia. Each new build needed a laundry designed around clinical infection control, resident care and predictable long-term operation:

  • Clinical-grade infection control
    Barrier washer workflow separating soiled and clean sides, sized to daily linen volume.
  • One-partner accountability
    Design, install and service delivered by the same team — no finger-pointing between vendors when something needs attention.
  • Long-horizon reliability
    A service model that keeps facilities running smoothly for decades, not just through the warranty period.
"They are all in-house — no subcontractors or third parties. One phone call has someone on site to meet our needs and expectations. We believe they are the most experienced in-house service team in Western Australia."
WA aged-care group
Reference letter

The Commercial Laundry Solutions Approach

Designed around the facility, delivered by the same team every time.

Instead of quoting equipment out of a catalogue, we partnered with the client's project teams from concept — then stayed on for commissioning, warranty follow-through and ongoing service.

  1. 01

    Design consultation

    Worked directly with the client, their builders and architects from concept through commissioning so every laundry met infection control, workflow and safety policy.

  2. 02

    Barrier-washer facilities

    Delivered barrier-washer suites and matched tumble-drying capacity across the portfolio — sized to daily volume at each site.

  3. 03

    Commissioning & warranty

    Managed installation, commissioning and warranty follow-through so equipment conditions were met and every facility went live without loose ends.

  4. 04

    One in-house team

    All design, installation and service delivered by our staff — no subcontractors and no third parties. One phone call reaches the team responsible for the whole laundry.

Impact & Outcomes

What a 20-year partnership actually looks like.

Objective
Meet aged-care infection control policy
Our Solution
Barrier washer suites with segregated clean/soiled flow
Impact
Compliant, audit-ready laundries across multiple facilities
Objective
Reduce vendor coordination overhead
Our Solution
One in-house team owning design, install and service
Impact
One phone call replaces four vendors
Objective
Keep operational downtime low
Our Solution
On-site preventative servicing catching issues before failure
Impact
Faster resolution, less unplanned downtime
Objective
Scale across a growing facility portfolio
Our Solution
Repeatable design language tuned per site
Impact
Successful roll-outs across multiple aged-care sites

Planning a new aged-care laundry?

Bring us in at the design stage. We'll partner with your architects and builders and stay on for install, commissioning and long-term service.